Returns & Exchanges Policy
At Cult Store Online Shopping, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. Please ensure all items are unworn, have original tags attached, and are in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your Cult Store account, navigate to 'My Orders', and select the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package at any authorized courier location.
- 4.Quality Check & Refund
Once our team inspects the returned sports gear, your refund will be processed to your original payment method within 5-7 business days.