Frequently Asked Questions
Everything you need to know about shopping with Cult Store Online
How do I determine the right size for my workout gear?
We provide a comprehensive size guide on every product page. Since sports apparel requires a specific fit for performance, we recommend measuring your chest and waist and comparing them to our brand-specific charts.
What is your return policy for fitness equipment and apparel?
We offer a 30-day return policy for most items. Apparel must be unworn with original tags attached. For hygiene reasons, certain items like sweatbands or innerwear cannot be returned once opened.
How long does shipping take for heavy gym equipment?
Standard shipping for apparel takes 3-5 business days. For heavy equipment like dumbbells or treadmills, delivery typically takes 7-10 business days and may be scheduled via a specialized freight partner.
Are the products sold on Cult Store authentic?
Yes, we guarantee 100% authenticity. We source directly from official manufacturers and authorized distributors to ensure you receive genuine high-performance sports gear.
Do you offer international shipping for sports accessories?
Currently, Cult Store ships to select regions. You can check eligibility by entering your zip code at checkout. International shipping rates and customs duties vary by destination.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. For high-value fitness equipment, we also offer No-Cost EMI options on selected bank cards.